Frequently Asked Questions
Everything you need to know about your order and our collections.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping may take 2-4 weeks depending on the destination.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that limited edition tour merchandise and autographed items are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows standard unisex sizing, but we recommend measuring a favorite shirt at home to compare with our charts for the best fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international orders may be subject to customs fees, duties, or VAT taxes imposed by your local government upon arrival.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes after that window.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.